Finally had a chance to call and check on the error - the guest limit is 15 per calendar year. I am getting errors in 2018 as well, which they opened a ticket on for me and said I could call to override on those since the limit has not been reached.
Here's what I got in writing from my Elite counselor:
Here is the information I found regarding the guest of member maximum. It is in the club terms and conditions on page 15 (or page 33 from the first top page as it includes the club agreement and some other disclosures and definitions page).
16. Guests A Member may arrange use of Timeshare Periods and Partner Inventory by a guest age twenty-one (21) or older. Reservations must be made by the Member and may be transferred to the guest using a Guest Certificate obtained from and issued by GAE. A Member cannot exceed more than fifteen (15) Guest Certificates annually. GAE reserves the right to charge a fee for any non-Member's (i.e., guest) use of a Member's Club Points.
She also sent me the Holiday Inn Club Disclosure Guide:
MagicMedic I have not seen any documentations, but here's the error message:
ReplyDelete"We are sorry. You have exceeded your number of guest reservations of 15 for this year. Please contact us at (877) 606-2582 or (407) 905-1100."
Finally had a chance to call and check on the error - the guest limit is 15 per calendar year. I am getting errors in 2018 as well, which they opened a ticket on for me and said I could call to override on those since the limit has not been reached.
ReplyDeleteHere's what I got in writing from my Elite counselor:
ReplyDeleteHere is the information I found regarding the guest of member maximum. It is in the club terms and conditions on page 15 (or page 33 from the first top page as it includes the club agreement and some other disclosures and definitions page).
16. Guests
A Member may arrange use of Timeshare Periods and Partner Inventory by a guest age twenty-one (21) or older. Reservations must be made by the Member and may be transferred to the guest using a Guest Certificate obtained from and issued by GAE. A Member cannot exceed more than fifteen (15) Guest Certificates annually. GAE
reserves the right to charge a fee for any non-Member's (i.e., guest) use of a Member's Club Points.
She also sent me the Holiday Inn Club Disclosure Guide:
drive.google.com - drive.google.com/open?id=0B8AHvGd-vld_b3ctejBuZklJQkk