Wednesday, November 4, 2015

My status on the website is showing up as Premier now - we'll see how long it lasts this time.

My status on the website is showing up as Premier now - we'll see how long it lasts this time.  I am thinking I should book free stay and upgrades quickly before I lose them...are the upgrades and stays per calendar year based on time of booking?

I was not able to check availability or book online (kept getting errors), so I called and asked HICV to look into it.  Everything is working again and now status is showing up - maybe the two were related?

-Scott

3 comments:

  1. If your premier you should get a private counselor for 1 year.  Next time you call check which group your talking to.  The down side of the private counselor is that they work 9-5.  When you dial in they route your number to them and if they are gone you get a message saying it is after hours even though everyone else gets till 9PM.

    ReplyDelete
  2. What benefit does a private counselor give you?

    ReplyDelete
  3. They are better at their jobs, however, they are only available 9-5.

    ReplyDelete